Shipping policy

Shipping Policy

Thank you for shopping with Mustard Seed Mountain. We carefully prepare and package each order to ensure it arrives ready to be enjoyed.

Processing Time
Orders are typically processed and shipped within 3–4 business days. During holidays, seasonal launches, sales, or other high-volume periods, additional processing time may be required.

Shipping Rates
We offer $8 flat-rate shipping on qualifying U.S. orders.

Orders of $100 or more qualify for free standard shipping.

Delivery Time
Delivery times begin after your order has been processed and shipped. Carrier transit times may vary based on destination, weather, holidays, and other circumstances outside of our control.

Tracking Information
Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow time for the carrier to update tracking information after your package has been accepted.

Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has shipped, we may be unable to make changes to the delivery address.

Lost, Delayed, or Damaged Packages
Mustard Seed Mountain is not responsible for carrier delays or packages that are lost or misdelivered due to an incorrect address provided at checkout. If your package arrives damaged, please contact us promptly so we can review the situation and assist you.

Questions About Your Order
If you have questions regarding your shipment or order, please contact Mustard Seed Mountain through the contact information provided on our website.